RETURN / EXCHANGE POLICY
NICORA EXCHANGE/RETURNS SHIPPING IS FREE ON DOMESTIC ITEMS
- Returns/exchanges are accepted if the item is returned to us within 14 days of receipt
- For Domestic shoe purchases, exchange shipping is INCLUDED in our pricing.
- All unworn/undamaged items are available for exchange within 14 days of receipt.
- LINK FOR A FREE LABEL: A pre-paid return label is available here: https://nicora-j.returnly.com/
- For returns only there is a $7 restock fee
- International orders ship DHL. Insured. Expedited.
- Please research your countries duties/taxes policies before making a purchase. You have to pay duties/taxes per your regions laws and we do not have access to all the laws/regulations.
- International exchanges, we pay the shipping to ship your new pair.
- We have a standard policy in order to protect our business against wardrobe professionals using our products without payment. To thwart this activity we will not accept customers who return more than 90% of their orders on a repeat basis.